In response to this, Marcin Świerkot, CEO of Gamefound, has posted an article of his own: "Our Vision Of The Future Of Crowdfunding". In case you doubted that this article was a comeback to Kickstarter's post, here's the second paragraph: "Long story short - our vision and plan are not some fancy/trendy buzzwords, but a lot of down-to-earth hard work on details and tools." More specifically, writes Świerkot, "We want to create tools that will help you plan and execute logistics, automate invoices, and create modules that will simplify worldwide tax settlements." Boring stuff, but those types of tasks can eat up a majority of your work time while being invisible to the larger world.
Here's a detailed example of one of Gamefound's changes:
What does this mean? In the first iteration, we will collect appropriate VAT in the pledge manager for customers from the EU and pay it to appropriate authorities. Then, we will provide the creator with a detailed list and confirmation of paid tax, as well as instructions on how to import products to the European Union once they will be ready for shipping from the HUB.
While this is the first iteration that we will be developing further, we hope it will already take some of the work from the hands of the creators and address this issue.
This one we are especially proud of, as the topic is REALLY complicated. Just imagine generating invoices for every order that can be modified, refunded, or changed during the pledge manager. This took a lot of complex rules to put in place, but hopefully will make life easier for a lot of creators!
Perhaps Kickstarter is trying to leapfrog to a new system that will overcome current issues on the site, but the most common Kickstarter complaint I hear from game publishers is about their inability to moderate users who back a project at the lowest level, then spam the comment section with complaints and arguments before backing out just ahead of the project's end. While looking to the future, Kickstarter needs to ensure that it takes care of the present, too, or else it will find itself standing in that future alone.